Page 43 - QFCRA Annual Report 2014
P. 43
strategic deployment of people, Outsourcing Non-Core IT *A Tier 3 data centre has fully
resources and technology, along Infrastructure fault-tolerant/redundant hardware
with prudent financial controls, are components and guarantees
the focus of the Corporate Services A decision was taken to migrate the 99.982% availability.
division within the Regulatory Regulatory Authority’s data centre
Authority. In 2014, the division to a robust, external, Tier 3* data Hardware and Software
focussed its improvement efforts on centre in Qatar and to adopt a Improvements
its information technology, finance, number of managed services. The
and human resources functions to migration commenced in 2014 and The IT team implemented a
drive operational excellence. was completed in early 2015. host of software and hardware
A key priority has been to ensure Benefits of the outsourcing include improvements in 2014 which provide
that systems and processes are access to “round the clock” systems superior functionality and reduced
fit-for-purpose for an agency of monitoring and support, and cost of ownership with the added
the Regulatory Authority’s size and access to specialist IT expertise. The benefit of decreased maintenance
scope, and that the Authority is well- outsourced model also furnishes effort for the IT team.
positioned to meet the objectives of email infrastructure and associated Regulatory Authority employees
Qatar’s National Vision 2030. management for the Regulatory are benefitting from enhanced
Authority including email archiving, mobility through Bring Your Own
Repositioning the IT web mail and access via smart Device (BYOD), permitting them
Environment devices. Additional services include to use personally owned mobile
data backup and disaster recovery. devices to access email, calendar
With a mission of optimising Business continuity has also seen and other applications in a
IT infrastructure and services, significant improvement. In the controlled and secure environment.
automating processes and event of loss of the Regulatory This capability, together with the
procedures and improving system Authority offices or data centre, new Citrix remote access solution,
reliability and security, the IT team access to IT systems can be allows staff to readily and securely
embarked upon an ambitious provided through the adoption access company information and
improvement programme of Citrix (i.e. secure remote applications from any location
throughout 2014. This effort was access solution). If necessary, the worldwide.
the outcome of a comprehensive Regulatory Authority can relocate The Regulatory Authority also
review of the department’s to a new, professionally managed deployed a standard software
practices and business environment crisis centre. configuration and an enhanced
conducted the previous year.
ANNUAL REPORT 2014 43
resources and technology, along Infrastructure fault-tolerant/redundant hardware
with prudent financial controls, are components and guarantees
the focus of the Corporate Services A decision was taken to migrate the 99.982% availability.
division within the Regulatory Regulatory Authority’s data centre
Authority. In 2014, the division to a robust, external, Tier 3* data Hardware and Software
focussed its improvement efforts on centre in Qatar and to adopt a Improvements
its information technology, finance, number of managed services. The
and human resources functions to migration commenced in 2014 and The IT team implemented a
drive operational excellence. was completed in early 2015. host of software and hardware
A key priority has been to ensure Benefits of the outsourcing include improvements in 2014 which provide
that systems and processes are access to “round the clock” systems superior functionality and reduced
fit-for-purpose for an agency of monitoring and support, and cost of ownership with the added
the Regulatory Authority’s size and access to specialist IT expertise. The benefit of decreased maintenance
scope, and that the Authority is well- outsourced model also furnishes effort for the IT team.
positioned to meet the objectives of email infrastructure and associated Regulatory Authority employees
Qatar’s National Vision 2030. management for the Regulatory are benefitting from enhanced
Authority including email archiving, mobility through Bring Your Own
Repositioning the IT web mail and access via smart Device (BYOD), permitting them
Environment devices. Additional services include to use personally owned mobile
data backup and disaster recovery. devices to access email, calendar
With a mission of optimising Business continuity has also seen and other applications in a
IT infrastructure and services, significant improvement. In the controlled and secure environment.
automating processes and event of loss of the Regulatory This capability, together with the
procedures and improving system Authority offices or data centre, new Citrix remote access solution,
reliability and security, the IT team access to IT systems can be allows staff to readily and securely
embarked upon an ambitious provided through the adoption access company information and
improvement programme of Citrix (i.e. secure remote applications from any location
throughout 2014. This effort was access solution). If necessary, the worldwide.
the outcome of a comprehensive Regulatory Authority can relocate The Regulatory Authority also
review of the department’s to a new, professionally managed deployed a standard software
practices and business environment crisis centre. configuration and an enhanced
conducted the previous year.
ANNUAL REPORT 2014 43
