Page 84 - Annual Report 2019

81 ANNUAL REPORT 2019 CORPORATE SERVICES

Career fairs Employee Engagement
To interest university students in careers in financial The Strategy and Organisational Development
regulation and recruit potential job candidates, the department updated the technical competencies A great place to work
Regulatory Authority participated in five career fairs in that map the Regulatory Authority’s various career On 1 May 2019 at a gala awards ceremony, the Regulatory
2019. Staff from the core business departments and paths. The Regulatory Authority evaluates its Authority was certified by Great Place to Work® as one of the
Human Resources staffed booths at Hamad Bin Khalifa compensation and benefits structure regularly, best workplaces in Qatar. The Regulatory Authority is the first
University and Qatar University fairs in February. In benchmarking to best international practices. The public sector organisation in Qatar to receive the certification.
September, the Regulatory Authority participated for latest review led to the expansion of the organisation’s
the first time in a Qatar Community College career fair, job grade structure, allowing for more detailed In 2019, the Regulatory Authority was the
followed by two more fairs in November at Hamad Bin career paths and more frequent opportunities
Khalifa University and the Qatar Banking Studies and for employee promotion, recognition and reward. first public sector organisation in Qatar to
Business Administration Independent Secondary Schools. The department also updated the organisational receive the Great Place to Work certification.
®
values framework to encourage a culture of shared
Building a wealth of knowledge internally values and the behaviour that exemplifies them. In accordance with the Regulatory Authority’s efforts to become
an employer of choice in Qatar, in 2018 Corporate Services
In line with the Al Masar goal to create a wealth worked with Great Place to Work, a global employee engagement
of knowledge within the organisation, in 2017 the and research firm specialising in building organisational
Regulatory Authority launched a series of in-house trust, to conduct a comprehensive employee engagement
information sessions, RAfresh & RAfuel, to educate survey. The survey assessed employees’ opinions, attitudes and
employees on topics related to the core business. perceptions of the Regulatory Authority. The survey results
The programme has grown exponentially: in 2019, revealed that 70% of the Regulatory Authority’s employees
16 sessions, covering topics ranging from money- believe that the Regulatory Authority is a great place to work.
laundering to insurance risk management, were held.
To enhance the Regulatory Authority’s corporate culture,
Best practices an action plan based on survey results was implemented
throughout the year. Improvements were made to the
In 2019, the Human Resources department conducted organisation’s performance management system and
a policy review of all HR-related policies and procedures employees were given a voice at four divisional off-site
to align them with international and industry best meetings. In November, all Regulatory Authority employees
practices and with the local market. The review also took gathered for a day-long event and update on company
into account employee recommendations from a 2018 goals, objectives and values, and a service awards ceremony
internal survey. The Regulatory Authority adopted recognising those with ten or more years of tenure.
three new policies – on paternity leave, the transfer of
sponsorship, and Mahram leave.